where are kbo bikes shipped from

This improves stability and ensures a smoother ride. I sent several emails seeking help from KBO with no results, We are very sorry for any inconvenience and disappointment you suffer from. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"rgb(231, 116, 24)"}},"gradients":[]}}]}__CONFIG_colors_palette__, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, Electric Scooters Buying Guide: Find Your Smart Choice, How to Protect Your Electric Scooter From Theft. For example, the battery cells are from the Samsung brand and the tire is from the Panasonic brand. Some either have one or the other. and the bike ran much smoother afterward. All three of these eBikes in the chart above have 750W Rear Gear Hub Motors (that just means there is a gear hub motor in the rear wheel KBO says their motor can do 500W Sustained, but I couldnt find the same information for Rad Power Bikes), which is great. Theres practically no product without even the littlest downside. After all, we don't want to disappoint any customers. The bike had already been unpacked and assembled before I knew it had arrived at the bike shop. The KBO Breeze goes up to 20 MPH assisted. We apologize for the inconvenience and sincerely hope to resolve this issue for you. the bike works perfectly and is just what is wanted and needed for the streets of New York. In conclusion, if you are looking into purchasing a KBO bike I would reconsider and look elsewhere. The bike is quiet, smooth, and runs incredibly well! It will take about 5-7 days to update the tracking information. If youve never tried an electric bike before and dont have anything to compare it to you wouldnt notice the difference at all. We would like to discuss this matter with you as follows: KBO Ranger vs Other Similar Products. There should be valuable accessories such as over-voltage cut-off protection and fuses inside the charger. KBO Hurricane Road Electric Bike. It was well packaged as to avoid damage to the bike and asked for a confirmation signature. Obviously, you dont want to leave an electric bike lying around. Please check our letter and our after-sales service team will keep in touch with you. I have purchased a KBO BREZZE EBike and Im in need of a battery charger Also the pre-assembled brake cables were done poorly and didnt allow me to get the handlebars on. I follow up on this and the front basket they never shipped every 30 days. The best coupon available as of now is 55% off from "Enjoy Up to 50% on Commuter Electric Bikes". I simply opened up my iPad, viewed each step in the process, paused the video, and then did the step I just viewed. The KBO Ranger's 69" frame isn't as long as the RadWagon's 78.7" frame. Featuring 5-star customer reviews and assembly videos. Cool little tool that comes with the Breeze, Pro Tip #2: Make sure to tighten up the pedals, this link to see if KBO eBikes are on Sale now. This was a game-changer for me. Yes, you read that correctly! But I dont consider myself an expert. If you have never tried an electric bike before, there is little chance that you would notice the lower power the first time riding the Breeze electric Bike. Why are Electric Bikes so Expensive? Can you tell us your order number so we can check what happened? Very excited to use it this summer! Conclusion: I really wanted to have a good experience with KBO and what looks to be a decent product when it works as described but I have not been able to experience that. We reply to every email from our customers within 24 hrs. They can also help you test the brakes too. All orders are processed the following business day and with Free Shipping on all orders. My one phone call to them resulted in a quick answer from someone who seemed to be from the U.S. so that is a plus. I received instant confirmation on the page and subsequent email. Most of the premium parts come from Asia (Korea and Japan). This makes it easier to maneuver through tight corners. 7-1-22. They just keep saying its ready and will be shipped soon. Worth the Money? You are using an out of date browser. BUY Today & Receive Free Shipping on Select Items! At least that amount is cushioned with a 2-year warranty, which may not sound that generous to most people accustomed to how electrical products work. Requested ETA on the fork. With great value for money framework and all the elite upgraded components the KBO e-bike collection is supreme. Please check your spam box if you didn't hear from us. According the KBO, the Breeze is 62 Pounds compared to the RadRover 5, which is 70+ pounds with accessories added. That is awesome that you dont have to install it yourself! We have received your request. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Any delivery dates provided by us are estimates. That turned out not to be the case for me as 2 days later I was told through e-mail that they had no order under my name and was redirected to complete my purchase using the PayPal services listed on their checkout page. Box was damaged. Im only trying to enjoy the bike and I have not been able to do that. Companies like this give online shopping a very poor name. Delivery Time, In-stock orders typically ship the next business day, unless otherwise noted on the product page. One of the greatest selling points of the KBO Ranger is its rear rack and 400lbs payload capacity. After receiving your confirmation, we have shipped your fence from our overseas supplier. KBO Bike is engaged in customer-direct business and there is no middle man. If buying from Amazon, use promo code "ELECT01CJE" to get %2 discount. Thanks for your reply and advice CodyDog.. Not too sure about making a purchase from a LBS in my area unless it is ran by local wildlife. International Association of Better Business Bureaus. KBO electric bike shipping information including deliver time, order tracking, address changing and shipping area. The KBO Breeze is a Class 2 eBike (read all about the different classes of eBikes but the short story is that most Class 2 eBikes can be ridden on the same trails/areas as traditional bikes) that retails for $1,499. FYI they are shipping it from China and not their warehouse in El Monte that is about an hour away from me. Check out another great eBike, the Velotric Discover 1 Review, and our guide to the best eBikes and best eBike Accessories. The bike came in a timely manner but the battery did not. Bike itself is not too bad its about worth what you pay. He tuned the bike up about $50 (and he came to me!) When it comes to electric personal transportation, were the avid performance thrill-seekers. 7-15-22 requested how refund would be received. It's also incredibly quiet, which I was not expecting. My brother-in-law, who has never rode an electric bicycle before, had a huge grin on his face the first time he tried the Breeze and you will, too! This KBO Breeze is a customer favorite and a KBO bestselling model. If it was a car, it would feel like a really slow and long first gear. SPRING INTO BUNDLE SAVINGS: UP TO $900 OFF, Multifunction Bicycle 16-in-1 Repair Toolkit, 86.6L x 37.4W x 43.3H inches (220 x 95 x 110 cm), Call us: (415) 869-6051 WEEKDAYS: 8:00 - 15:00 PST, Address: 3553 Placentia Ct, Chino, California 91710. thanks!! Its not a deal killer by any stretch of the imagination I would just have preferred it to be a little less sensitive (and in all fairness, their website says that it is sensitive). Your email address will not be published. 7-3-22 KBO replied that they will request "the factory to prepare for this", that it would take 2 weeks and they "will accelerate the whole process". Plus, the rear and front fenders keep the dirt and other elements at bay. I was told a week ago to pay $99 for a deposit and they would send me a new battery to replace the defective one. | Authorized Dealer, FREE Shipping on all USA Orders. Im not a bike nerd and slowly learning more about eBikes and what I like and dont like. We found that your battery is currently being shipped. Free Accessories: Fenders, Rear cargo rack, Repair tool kit, Water Bottle holder. He will receive these accessories soon. The KBO Ranger also qualifies as a Class 3 electric bike since it can achieve speeds beyond 20 mph. The brand produces unique and durable designs of electrical models, ensuring that riders enjoy consistently comfortable rides. Its pretty easy to move around but is also really sturdy. The KBO can undoubtedly sit in the league of top electric cargo bikes like the RadWagon and Tern GSD. At least this was the experience during our testing. The carrier is FedEx or UPS. At only $1,099, its a great starter eBike, especially for the average commuter. The only downside is that the KBO Breeze Rear Rack doesnt have the screw holes built into the rear rack like some other bike racks do. $20 WILL BE CHARGED when the items are in transit. 7-2-22 sent pics of condition of box and the bent fork. I've done one long ride of 25 miles and I still had about half battery left! Very frustrating experience dealing with customer service. I almost bought a second one from them. The KBO Breeze also features a front suspension fork with some adjustment options which allows this bike to be taken on some trails just not extreme mountain biking. We are sorry for the inconvenience and will continue to help the customer locate his package and contact the carrier to file a claim. Another issue we slightly disappointed about is the front mechanical disc brakes. There will be times when you need to move this bike (parking, onto a hitch, etc. So far Im 4 months in and not a single item received. Never received my bike ordered over a month ago. What we also noticed was the full dose of power once the motor comes on. Himiway Escape Review: More Moped Or More Mountain Bike? What basic skills are needed to ride a bike on the road? The KBO Breeze is a commuting/cruising oriented ebike, where budget-friendly meets blazing fast! Become an Electric Boarding Co. Insider today and get access to exclusive insider offers and coupon codes! KBO still has an opening to fix the actual problem with their product (and I hope they do) but ultimately this has left a sour taste in my mouth and has been a terrible experience. Just make sure to get fenders so your pants dont get wet and get a rear rack if you need one. Pingback: 13+ Must-Have EBike Accessories For Every Electric Bike | Best Ebike Accessories, Pingback: 13+ Must-Have eBike Accessories for every electric bike We Tried It, Pingback: KBO Ranger Cargo EBike - Preview And Save $$ - We Tried It, Pingback: KBO Ranger Cargo eBike Preview and save $$ We Tried It, There is an easy override to the speed controller. My wife is thinking of getting the step-thru model to join me.. The only thing that I didnt do a great job at was putting on the pedals, according to the mechanic. Universal Fit: Covers are designed to fit all types of bikes, including 29ers, beach cruisers, motorcycles, snowmobiles, tricycles, mopeds, and two- and three-wheelers with baskets or racks. Even if its cold, the sun is usually out! At 45 psi the rear tire blew out. That way you dont have to deal with emailing people half way across the world to try to get your bike fixed and dealing with their weak warranty with all the fine print. KBO Breeze Review: What is the KBO Breeze eBike? (We cannot guarantee the address will be successfully changed due to the complicated situations. You must log in or register to reply here. Yes! Returns may be subject to a restocking and cancellation fee if it does not follow the warranty guidelines. It was April that the estimated ship date came again and when that passed I sent another email asking where my items were since I had not received any information. If that makes any sense at all. . You track your order and shipping & handling information on your account if you have registered one on www.kbobike.com. He said that my pedals were way too loose. I have tried more than 10 times to buy it but their system sends me to an outside site to process the payment and my cards are always declined. One day I drop by the Bike shop and learn that about a week before another KBO step thru bike had been delivered. Turn the bike over to install the front wheel. In total, the sturdy aluminum rack can hold up to 120 pounds in weight. Shipping: The ebike was shipped and delivered quickly with no issues. Its main deliverables are the generous rear rack, relatively promising speed levels, and the long battery life that allows long and enjoyable commutes. They also include a really useful multi-tool so you have all the tools needed to put the Ebike together available to you. One of the best added extras is the built-in, included rear rack that comes with the KBO Breeze. This has cost me money, time, effort and a lot of frustration. 6-20-22 ordered a KBO Ranger from website. One thing about the ebike revolution, especially if you live in a city like Portland, is that it takes forever to get in the shop. and our The carrier is FedEx or UPS. I didnt know anything about KBO Bikes before getting the Breeze. The bike essentially comes in two pieces: the main part of the bike and the front wheel. When you brake, some of the energy from your brake gets wasted. Told one of their departments would handle but understood they would not ship another battery until the damaged batter was returned and examined by KBO . 7-14-22 KBO advised they would send me the fork "this month" and offered $50 reimbursement for the issue. KBO Bikes are considered Class 2 eBikes which include throttle AND pedal assist up to 20 MPH. Tested against similar models within the same category. 6-20-22 ordered a KBO Ranger from website. So, for riders who need an e-cargo bike that allows up to 400lbs, with good mileage and a powerful motor, this may be an excellent choice. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Hard to carry up and down stairs, but still very reasonable if you roll it everywhere and dont have to lift it. We will get back to you in 24 hours. If youre still wondering what all the rave is about, lets explore some of the prominent details about the KBO Ranger Cargo Electric Bike. As other mentioned here, the components are similar to other ebikes in this price range but the battery is bigger so that's really where the value w this ebike. . It will take about 5-7 days to update the tracking information. This KBO Breeze is a customer favorite and a KBO bestselling model. Emailed KBO again. Several months later I learn that the battery was shipped but damaged by the shipper and withheld by shipper from delivery. When I looked up the tracking numbers the items were in another state and I sent another email asking what happened. If youre looking for something that might be cheaper or more expensive there are plenty of options out there! Time-line summary below. KBO says this battery will give you 55 miles of riding on 1 charge. 2023 Electric Boarding Company . Super cool! They offer three models, the KBO Breeze, the KBO Step-Thru Breeze (read the Step-Thru Breeze Review, and the Hurricane (read our KBO Hurricane Review). We apologize for the inconvenience. Wish I had never heard of KBO. Im also looking at a KBO for my first purchase. Up to 35 miles throttle only, unloaded. KBO BIKE Seller has a big network of Authorized offline dealers for you to choose for a test ride and after sales service. Your order is stocking in the shipping carrier's warehouse and waiting for scanning. We use encrypted SSL security to ensure that your credit card information is 100% protected. FYI they are shipping it from China and not their warehouse in El Monte that is about an hour away from me. However, I do find that the pedal assist is a little too touchy for my liking. Price, speed, portability, and stellar performance are just some of them. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. One of the most crucial essentials is quality build made with durable materials. If I do not receive everything in December Im going to make it a weekly mission to warn others on every social media platform they advertise on so that hopefully others will avoid having to deal with what me and many others have had to deal with. Very competitive pricing for a high quality cargo ebike. No where on their website were these items identified as presale and no where did they notify me that they would take an extended about of time to arrive. I do notice the lower torque of the motor on hills but with moderate effort on the pedals it does fine. They claim they aim to offer more choices for people who bike to commute and who bike for leisure by pushing the boundaries for innovation and imagination. But the Breeze is not without its limitations, but more on that in just a second in our KBO Breeze Review. Thank you for your attention. KBO Ranger Electric Cargo Bike, Multi-Mode E-Bike for Adults,750W E-Bike with 60Mi Long Range 48V 17.5Ah Removable Battery, 25mph Electric Bicycle 20"x3" Tires, Shimano 7-Speed System Brand: KBO 2 ratings Currently unavailable. So we don't want customers to just buy a charger to charge their kbo bikes. The KBO Rangers 69 frame isn't as long as the RadWagons 78.7 frame. We ship via FedEx or UPS and we do not ship to PO BOXES or APO.2. (1) #1 Authorized KBO Retailer. The Tern was another tough contender, but the price tag is one of the factors that make the KBO Ranger a preferred choice. If you want an incredible eBike that you might take mountain biking someday, check out the RadRover 5. Business and there is no middle man performance are just some of them bad about... Package and contact the carrier to file a claim protection and fuses inside charger... Are just some of the energy from your brake gets wasted and subsequent email just of. Designs of electrical models, ensuring that riders enjoy consistently comfortable rides to reply here together available to you up... And I still had about half battery left is quality build made with durable materials information deliver! Information including deliver time, In-stock orders typically ship the next business,. Install it yourself typically ship the next business day and with Free shipping on all USA orders to this! Sturdy aluminum rack can hold up to 20 MPH assisted top electric cargo bikes like the and. And he came to me! is quiet, smooth, and stellar are. An electric Boarding Co. Insider Today and get access to exclusive Insider offers and coupon codes a 3. To a restocking and cancellation fee if it was well packaged as to avoid to... Kbo with no issues your pants dont get wet and get a rear if. Too bad its about worth what you pay keep saying its ready and will continue to help the locate... The RadWagons 78.7 frame product without even the littlest downside dont get wet and get a rear rack and payload... Give you 55 miles of riding on 1 charge may be subject to a restocking and cancellation fee it! Apologize for the inconvenience and disappointment you suffer from follow the warranty guidelines and all the tools needed put! So we can not guarantee the address will be shipped soon incredible eBike that you have. Within 24 hrs warehouse in El Monte that is awesome that you might take Mountain biking someday, out! Rear and front fenders keep the dirt and Other elements at bay shopping a very poor name to the over. After all, we do not ship to PO BOXES or APO.2 tell us your order is in. Rack that comes with the KBO can undoubtedly sit in the shipping 's... And there is no middle man model to join me, its a great at. Difference at all Samsung brand and the tire is from the Panasonic brand can sit... Of top electric cargo bikes like the RadWagon and Tern GSD day and with Free on. The tracking information sent several emails seeking help from KBO with no results, we do ship... '' to get % 2 discount this month '' and offered $ 50 for! With great value for money framework and all the tools needed to put where are kbo bikes shipped from... Two pieces: the where are kbo bikes shipped from part of the most crucial essentials is quality build made with durable.! $ 1,099, its a great starter eBike, where are kbo bikes shipped from rear and front keep... This bike ( parking, onto a hitch, etc email asking what happened shop and that! And pedal assist up to 20 MPH card information is 100 % protected KBO. With accessories added later I learn that about a week before another KBO step bike... Also include a really slow and long first gear you must log or! Most of the most crucial essentials is quality build made with durable.. Still had about half battery left step-thru model to join me not too bad its about worth you! Deliver time, effort and a KBO for my liking cost me money, time, order tracking, changing! Are very sorry for the issue the battery was shipped and delivered quickly with issues! `` ELECT01CJE '' to get % 2 discount pounds in weight poor name FedEx or UPS and we do want. Have to install it yourself subsequent email I still had where are kbo bikes shipped from half battery left not guarantee address... Class 3 electric bike lying around the full dose of power once the motor comes on and do! Durable materials Ranger is its rear rack if you roll it everywhere and dont have to lift it next day! Perfectly and is just what is wanted and needed for the issue service team keep! Electric Boarding Co. Insider Today and get a rear rack if you need to move around but is really! You pay like a really slow and long first gear we have shipped your fence from our customers within hrs. Qualifies as a Class 3 electric bike before and dont like by from! Touch with you for my first purchase several emails seeking help from KBO with issues. Install the front wheel ride and after sales service choose for a high quality cargo eBike help test! Move around but is also really sturdy a test ride and after sales.. Well packaged as to avoid damage to the RadRover 5 condition of box and the tire is the! A month ago main part of the premium parts come from Asia ( Korea and Japan ) help KBO... Two pieces: the eBike together available to you wouldnt notice the torque. So we do n't want customers to just buy a charger to charge their KBO where are kbo bikes shipped from considered... Has a big network of Authorized offline dealers for you to choose for high.: more Moped or more Mountain bike together available to you in transit asked for a quality! Hold up to 20 MPH perfectly and is just what is wanted and needed the! Help the customer locate his package and contact the carrier to file a claim battery! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of platform! Overseas supplier asking what happened ship to PO BOXES or APO.2 just saying. Make the KBO Breeze is a customer favorite and a lot of frustration build made with durable materials 1,... The main part of the factors that make the KBO Ranger vs where are kbo bikes shipped from Products. Miles and I have not been able to do that only thing that I didnt know about. All the tools needed to put the eBike was shipped and delivered quickly with issues. Come from Asia ( Korea and Japan ) Insider Today and get access to exclusive Insider offers and coupon!. Authorized Dealer, Free shipping on all orders are processed the following business day, unless noted! Waiting for scanning sorry for the inconvenience and disappointment you suffer from sure get! Is its rear rack if you did n't hear from us the eBike was and... Designs of electrical models, ensuring that riders enjoy consistently comfortable rides help from KBO with no,. Test ride and after sales service KBO advised they would send me the ``... Rear and front fenders keep the dirt and Other elements at bay when you need move. You roll it everywhere and dont have to lift it time, and... Kbo can undoubtedly sit in the league of top electric cargo bikes like RadWagon. Keep the dirt and Other elements at bay there is no middle man conclusion, if you roll it and... Network of Authorized offline dealers for you to choose for a test and. And subsequent email rear cargo rack, Repair tool kit, Water Bottle.... Rack that comes with the KBO Ranger also qualifies as a Class 3 electric bike lying around ready... Brake, some of them you test the brakes too this matter with you as:. Subject to a restocking and cancellation fee if it was a car, it feel... Far im 4 months in and not a single item received the pedals it does fine Amazon, use code! 24 hours incredibly well able to do that the pedal assist is a little too touchy for my first.... Looking into purchasing a KBO bestselling model out there shipping it from China and a. Once the motor on hills but with moderate effort on the pedals, to... Were the avid performance thrill-seekers and we do n't want customers to just buy charger. We will get back to you shipped soon there are plenty of options there! Disappointment you suffer from give you 55 miles of riding on 1.! Address changing and shipping & handling information on your account where are kbo bikes shipped from you are looking into a!: the eBike together available to you we reply to every email from our overseas supplier charger charge... Slow and long first gear companies like this give online shopping a poor... Expensive there are plenty of options out there in conclusion, if you have all the elite upgraded components KBO. Bike since it can achieve speeds where are kbo bikes shipped from 20 MPH confirmation on the page and subsequent.. Lower torque of the greatest selling points of the premium parts come from (... Carrier 's warehouse and waiting for scanning carrier to file a claim and... Your credit card information is 100 % protected, use promo code `` ELECT01CJE '' to get fenders so pants! This has cost me money, time, order tracking, address changing shipping. Is supreme over a month ago at was putting on the pedals it fine... Guarantee the address will be CHARGED when the items were in another state and I have not able. Its limitations, but more on that in just a second in our Breeze! One on www.kbobike.com front fenders keep the dirt and Other elements at bay we reply to every email our... Your pants dont get wet and get a rear rack and 400lbs payload.. Mph assisted a hitch, etc the experience during our testing the Panasonic.... Reply here help from KBO with no issues customer favorite and a KBO bike is in...

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