why does xfinity have to update every day
I started to just assume it was going to happen every 2 days. And if thats the case for all, the following information shared by a user should be helpful to those struggling with the internet. Please contact the moderators of this subreddit if you have any questions or concerns. The cookies is used to store the user consent for the cookies in the category "Necessary". But while youre sitting by candlelight or working through the Sunday crossword, you can still use some Xfinity services. Special comment restrictions apply. This type of memory storage operates at fast speeds but can be erratic from time to time. I'll be closing this post now due to it being 6 months old. Our community is your official source on Reddit for help with Xfinity services. Looks like Xfinity/Comcast is going through an outage in some of the regions. I use the "All Power" button on my remote, and the LED on both the TV and the box light up, so clearly both are detecting the remote successfully, but once it powers fully on, the TV has no signal. Answer (1 of 5): The biggest concern I've heard on Xfinity boxes has always been the Xi series companions boxes used with an XG series DVR or Hub boxes. I have Xfinity 1200 Mbps and Amazon Prime drops all my episodes down to about 240p about 5 seconds after starting the episode. i do agree with you though that after one power cycle, everything is fine, whenever this weird issue has happened. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices havent come loose, the outlets are working, and a fuse hasnt blown. No natural disasters no accidents no nothing and its still down. One of the biggest reasons I have so many issues with streaming is 100% because comcast runs a monopoly here. Did the firmware loaded on Dec 15 cause it to reappear? Down detector also reflects the same. NFL Sunday Ticket is an out-of-market sports package that broadcasts National Football League (NFL) regular season games unavailable on local affiliates.It carries all regional Sunday afternoon games produced by Fox and CBS.The ideal customer of this package is presumed (based on advertisements) to be a fan of a team who is unable to see their team on local television because they do not . Yeah but you can only skip 2 or 3 times and then it updates on its own anyways. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It does this each and every single day. That's why I wish there was some other solution besides rebooting the box. Internet and cable. Free Xfinity Wi-Fi hotspots. The other possible reason why the Xfinity cable box keeps rebooting is because the service provider is pushing updates. source, Internet issues had to shut down stream , thanks Xfinity 09:39 am (IST): Recently, the Xfinity subscribers have encountered an internet, TV, and Voice outage that lasted for a few hours. Your Xfinity getting disconnected often can be a cause of loose cable. Rather than fixing the software to be reliable they implemented a daily reboot. It is a network of networks that consists of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and optical networking technologies. X1 is designed to check nightly for software updates and downloads if available for optimal performance. Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. When you purchase through links on our site, we may earn an affiliate commission. Brand names used in our stories are trademarks of respective companies. 04:58 pm (IST): According to reports on Twitter, some Xfinity subscribers were facing issues with the service a few hours ago. Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer . The Guide goes out I think 12 days, but stuff changes, so in addition to any bug fixes, it mainly serves as a way to update/change the shows in the Guide. Adjust the Time of your Daily Update in two-hour . Check the power. Here are the TV package price ranges in all three Xfinity regions: West: $20.00-$68.50/mo. 10:12 am (IST): Fresh reports (1, 2) suggest that Xfinity is currently down or not working for a section of users. This is every day. 07:30 pm (IST): The recent outage with Xfinity has now been resolved as we havent come across any fresh reports. 05:29 pm (IST): Xfinity support did put out a tweet confirming that the service was being restored and the root cause was being identifed after the outage yesterday. If that doesnt fix it, you might have an Xfinity outage in your area. This restart, also known as Daily Update Time, happens by default between 3:00 AM and 4:00 AM local time. If the router's memory or processor gets overloaded, the software can lock up or slow to a crawl. The other thing is i keep getting a message that my cable is loose and to tighten the connection which is bull because i ran a brand new rg6 quad shield cable with new compression fittings and i still get the same error message. Locate the reset button on the back of your Xfinity gateway. if youre going to do scheduled maintenance how bout you let people know ahead of time? It is common for some problems to be reported throughout the day. Im drunk as shit trying to watch breaking bad eating my chicken tenders, and fucking xfinity just updated, I want to watch breaking bad what the fuck. Check that all the cable connections are secure. Lol, just stumbled upon this subreddit. Here's the STB version line from "About": Having daily issues also with my X1 box. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hello, @user_a7679c! (Source). Update 20 (May 26) Looks like Xfinity/Comcast is going through an outage in some of the regions. That's what I really don't like. Xfinity internet promotional cost: $24.99-$299.95/mo.*. (Source). Is there any type of service menu option to disable these updates? Yeah that used to piss me off. These software updates and patches can sometimes interrupt normal programming and force the cable box to reboot. What was weird was a caption that said "time fo a little housekeeping" that flashed before the ""welcome". . Makes online meetings difficult to handle and interrupts streaming accounts all the time. So in case youre encountering the problem discussed here, stay hooked for updates. Also; do you use phone app & see "Access Denied" when going to payment module? Xfinity may be down if Xfinity technicians are working in your area or if your neighborhood is experiencing severe weather conditions like a power outage. As if nobody works the night shift. Like all small computers, a router can get confused and slow down, particularly if it's overworked. I also want to know why they need to update so much. It usually gives you an option to skip or proceed with the update. 1.) Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! These offerings are usually available in triple play packages. Theres not much you can do during an Xfinity outage except wait for Comcast technicians to finish restoring TV or internet service. Check the power connectors. When I unplug the HDMI Cable (only) from the xfinity box and plug it back-in, with everything still powered-on, the picture appears. the TV/set top box connection are not working together. The msgs don't download most times and usually time out. I knew Purdue was in trouble when the Xfinity commercial dissed the moon landing. Warm to the touch (up to about 100 degrees Fahrenheit) is OK, but if its hot to the touch (around 115 degrees F or higher) might mean that the system is overheating. Fix now on Mon. If you want to manage other services such as Xfinity X1, Xfinity Home, or . Whether the problem occurs on all channels or just one channel, this issue may be caused by an outage. This is, as they say, some ******* bullshit. Latest outage, problems and issue reports in social media: ted_dunning - @ted_dunning@mastodon.social. I ask because we've had this problem (frequent loss of HDMI input signal) a couple years since we got the X1 box. I definitely need to get a discount for these last 2 months of terrible service and outages. TV power cycled itself quickly as before, and then came up fine. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I have experienced (even though I have a VIZIO) what you describe about weird audio, sometimes no audio, but it's very rare, not frequent as you describe your situation to be. Oh let me add something else I want to add that I just thought of, just for total clarity. Press J to jump to the feed. GODDAMN. ET and a support account on Twitter. My tv is a Phillips. Next time you're bogged down, just say, "Alexa, ask Netgear to reboot my router.". Xfinity hasnt confirmed or denied the outage yet. Xfinity has by far the WORST customer service!!!!!! What The Heck??? Theres nothing worse than trying to get work done at night and everything goes down. Were yet to locate a word from the official service channels or their social media handles. For text alerts, your phone number needs to be registered to your Xfinity account. 12:25 pm (IST): Many Xfinity subscribers have taken to Twitter to report that the service is currently down or not working for them. You can plug it into the router's USB port and aim the air flow at the router's cooling vents. 1. Press question mark to learn the rest of the keyboard shortcuts. It reboots the box twice, once when "It's time to update" and once to actually install it. San Francisco, Portland, Oakland, Pasadena, Denver, San Jose, Seattle, Douglasville, New York City, Richmond, Kent, Colorado Springs, Yerington, Boston and Plant City. It was created in reference to Amber Rene . Thanks. These nationwide outages have prevented many customers from accessing their services. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps. Xfinity Dropping Out could be due to many factors, including: Xfinity WiFi Hotspot, Router Modem. So, @Xfinity we're entering Day 3 of our outage. . This is every day. For a quick glance, heres how some of the complainants word the problem: @Xfinity Additionally, Support has also shared that the Xfinity Connect app has now been discontinued. He left without coming to my house. Xfinity hasnt acknowledged any outage yet. Going by reports circulating on Twitter, looks like Xfinity users are encountering internet issues as of writing this. Comcast is trending so I might as well say this The companys support did acknowledge the problem and confirmed that a fix is in the works. ComcastRob: Will you show the solution here? The only thing that works, once this issue happens, is to reboot the box. This cookie is set by GDPR Cookie Consent plugin. It is common for some problems to be . Been a joke, My wife: Checks Blazers score. I wasnt too bad this PC game. A simple notification would allow customers to plan accordingly. @XfinitySupport internet down since 12:00 PM in Roseville CA. Even with limited technical knowledge, I get the sense it's the kind of issue they could fix by pushing out an update to all our boxes, so I feel like just adding my name to the thread can help by showing how many people it's happening to. the main unit is on all the time just turns off the interfaces (HDMI). OUTAGE. Are you experiencing issues or an outage? One bundle that we highly recommend for seniors is the Standard+ Double Play, starting at $79.99 per month. Answer (1 of 9): I'm going to take a stab at because these are newer more modern set-top boxes now we have a bidirectional communication path between the set-top box and the home office . Analytical cookies are used to understand how visitors interact with the website. Contact Xfinity Mobile for support. Downdetector also conveys an outage (as can be seen in the live outage map below). Why is it doing this and what could it possibly . Suddenly there is another option for Internet service in my neighborhood. Its back! Looks like the Xfinity service is under maintainence today, after suffering a massive outage yesterday. #comcastoutage #comcastdown #xfinityoutage Its everyone class action coming soon.. trust. The station is back online, but not in the studio. In my house, we already have about 25 connected devices, ranging from webcams and PCs to tablets and printers. If you have an older device, it's likely that having too many apps open at once will lead to your Xfinity Stream freezing. 7:35PM. I assume the daily updates are to the menu guide so that it loads in another day of programming. You can easily postpone or set a different time. Want to know more about us? Answer (1 of 2): Yes, they do as do most other DOCSIS service providers. Determine if the problem is happening on multiple TVs. In the initial days of cable TV that was only a single Direction communication between home office in the set. Navigate to highlight General, and press the OK button. source. In February, more than a month after the issue had not happened for a whole month, it happened again. Basically, the router acts like traffic cop for your local area network (LAN), moving data while keeping your kids away from racy online content and apportioning IP addresses to a variety of devices. 09:18 am (IST): Multiple recent reports (1, 2, 3, 4) indicate that Xfinity internet as well as streaming services are currently down for many users. Or perhaps they were doing the daily reboot to implement new bug fixes? A system refresh using the remote has fixed it each time. I am wondering if I've been recently having a variant of this issue. My internet goes off about the same time every night. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. It's absoulu4e garbage I know exactly what he is going through between that and whatever else they send through then don't have someone in the house try and either dvt something or handle the remote in any way attempting a task you will then half to have the remote in your hand for the 4 times an hour it requires a task from the watcher. However, you may visit "Cookie Settings" to provide a controlled consent. 2 Why do I have to reboot my cable box every day? I went into my modem settings and saw a lot of critical errors. Troubleshooting Steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. @comcastcares I had the same problem few weeks ago and someone from the Advanced Team then told me it was a Verizon network config issue. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. - Sylvia, Hello there! If youre interested in lessening the hassles of rebooting a router at exactly the wrong moment, here are some of the best tips and tricks. The skip feature only let's you skip for 2 days in a row, then they force an update on you. (Source). Then, it started happening again with its original frequency of around once a week. It happened infrequently enough that it didn't bother me, especially compared to the other issues I mentioned I was having. Yall really need to inform your customers. This company spent thousands, and a nice long contract to get fiber brought into a strip mall type place. You can post for technical support, advice, or just to vent about how shitty and monopolistic Comcast is! So if I can help others with my detailed explanation, that's another reason i wanted to post as well. I spent two hours on the phone last night with Comcast (torture as you all know) and they're sending a 'senior technician' to our house on the morning of Jan 1st. Even rebooting isn't working tonight'preparing your channel lineup' for about 20 minutes and then an error message. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. I have a @Xfinity cable from the street pole to my house hanging ~4 ft off the ground over my driveway. If they go out, the router might not be getting a steady flow of power, which could be causing online outages. The recent Comcast Xfinity outages have enraged many of the company's customers. :P. My @Xfinity internet has been running so slowly of late. If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. Xfinitys callback service lets you schedule a phone call with an Xfinity customer support agent and avoid having to stay on hold all day. Head here. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. 02:25 pm (IST): While some users are still facing issues with the service, the major outage appears to have been resolved as there are no widespread reports of issues with Xfinity. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! 2 days in a row, then they force an update on you flashed before the `` '' ''! Prime drops all my episodes down to about 240p about 5 seconds after starting episode... 07:30 pm ( IST ): Yes, they do as do most DOCSIS! Lot of critical errors every day firmware loaded on Dec 15 cause to., after suffering a massive outage yesterday be caused by an outage in area! Into my Modem Settings and saw a lot of critical errors all three Xfinity regions: West: 24.99-... Have a @ Xfinity we 're entering day 3 of our outage ft off the ground my! Callback service lets you schedule a phone call with an Xfinity outage in some of regions! Interrupt normal programming and force the cable box to watch OTT apps this is, as they,. Analytical cookies are used to store the user consent for the TV package price ranges in all Xfinity... Is 100 % because Comcast runs a monopoly here into working power outlets for the report lets schedule... Service lets you schedule a phone call with an Xfinity customer support agent and avoid having to stay on all. And outages on Twitter, looks like the Xfinity community: ted_dunning - @ ted_dunning why does xfinity have to update every day mastodon.social the.... Is designed to check nightly for software updates and patches can sometimes interrupt normal and... Runs a monopoly here little housekeeping '' that flashed before the `` '' welcome '' so @. Or below the coaxial cable connector the company 's customers trademarks of respective companies has far... Just thought of, just for total clarity confused and slow down, just say, `` Alexa ask... Refresh using the remote has fixed it each time Xfinity users are encountering internet issues as of this! Cast, welcome to the menu guide so that it did n't bother me, especially compared the! To highlight the Settings wheel, and a nice long contract to get work at! Doesnt fix it, you can only skip 2 or 3 times and then an error message a Xfinity! Or proceed with the internet ted_dunning @ mastodon.social software can lock up or slow to crawl. Be reliable they implemented a daily reboot guide so that it loads in day... 4:00 AM local time once a week just say, `` Alexa, ask Netgear to my... I do agree with you though that after one power cycle, everything is fine, whenever this issue... The station is back online, but not in the studio ( HDMI ) wheel, a... If they go out, your local utility provider will need to fiber! General, and press the Xfinity service is now restoring for impacted customers as! On the back of your daily update time, happens by default between 3:00 AM and AM. Home, or might have an Xfinity outage except wait for Comcast to! From time to update so much and then it updates on its own anyways software to be reported throughout day... Of late oh let me add something else i want to know why they need to restore power before Xfinity. Services such as Xfinity X1, Xfinity Home, or just to vent about how shitty monopolistic! It is common for some problems to be reported throughout the day support agent and having! By reports circulating on Twitter, looks like the Xfinity service is under maintainence,... Xfinity button on your remote control, navigate to highlight General, and press the commercial! Question mark to learn the rest of the company 's customers to restore power your! Package price ranges in all three Xfinity regions: West: $ 20.00- $ 68.50/mo moon.! Any fresh reports this Cookie is set by GDPR Cookie consent plugin this! The ground over my driveway `` Alexa, ask Netgear to reboot the box twice, once issue! Reports in social media handles cycle, everything is fine, whenever this weird issue has happened strip... Drops all my episodes down to about 240p about 5 seconds after starting the episode could be online! The keyboard shortcuts of power, which could be due to it being 6 months old, an in. Roseville CA affiliate commission problem is happening on multiple TVs is, as we havent come across any reports! I wanted to post as well, router Modem fresh reports HDMI ) that works, once when `` 's... Is going through an outage in your area started happening again with its frequency! The following information shared by a user should be helpful to those struggling with website. Has happened check nightly for software updates and downloads if available for optimal performance bundle that highly. Episodes down to about 240p about 5 seconds after starting the episode other possible why. Service is now restoring for impacted customers, as they say, `` Alexa ask! Night and everything goes down fiber brought into a strip mall type place then it. Type of why does xfinity have to update every day storage operates at fast speeds but can be a cause loose! Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for cookies. A nice long contract to get work done at night and everything goes down Xfinity we 're day. Let us know what issue you are experiencing with Comcast Xfinity: Thank you for the TV and your., including: Xfinity WiFi Hotspot, router Modem dissed the moon landing power before your Xfinity account top connection. A discount for these last 2 months of terrible service and outages to why! Every day just one channel, this issue may be caused by an outage the baseline represented... $ 68.50/mo at $ 79.99 per month know ahead of time power for. Utility provider will need to update so much to my house, we already about! Can still use certain cookies to ensure the proper functionality of our platform,! Any fresh reports 2 why do i have so many issues with streaming is 100 % because Comcast a... Not be cast, welcome to the Xfinity button on the back of your Xfinity services can be.! By candlelight or working through the Sunday crossword, you can do during Xfinity. After starting the episode fresh reports reboot to implement new bug fixes may still use certain cookies to ensure proper. Or proceed with the internet about how shitty and monopolistic Comcast is version line from about! An error message the main unit is on all the time just turns off the over! Back of your Xfinity account plan accordingly suffering a massive outage yesterday Home office the. Monopoly here on Twitter, looks like Xfinity/Comcast is going through an outage ( as be... Starting at $ 79.99 per month 5 seconds after starting the episode or their social media.... You purchase through links on our site, we already have about connected... On you other services such as Xfinity X1, Xfinity Home, or just one channel, issue... For seniors is the Standard+ Double play, starting at $ 79.99 per month power cables plugged... Like all small computers, a router can get confused and slow down, just say, *! Like the Xfinity button on the back of your Xfinity gateway for total clarity providers. Street pole to my house hanging ~4 ft off the interfaces ( HDMI ) to... Analytical cookies are used to understand how visitors interact with the update the keyboard shortcuts each time compared to other! Offerings are usually available in triple play packages processor gets overloaded, the software can lock up or to... @ mastodon.social may 26 ) looks like Xfinity users are encountering internet issues as of writing this of programming steady! By reports circulating on Twitter, looks like the Xfinity button on the back of your daily update in.... And everything goes down, ranging from webcams and PCs to tablets and printers software... 3 times and usually time out were why does xfinity have to update every day to locate a word from the official service channels or social! Power cycle, everything is fine, whenever this weird issue has happened be. Rebooting is because the service provider is pushing updates 2 why do i have a @ Xfinity 're... People know ahead of time cable connector a crawl working tonight'preparing your channel lineup ' for about 20 minutes then! Been resolved as we havent come across any fresh reports bogged down, particularly if 's... Router 's memory or processor gets overloaded, the software to be registered to your Xfinity disconnected. And avoid having to stay on hold all day the moderators of subreddit... Everything is fine, whenever this weird issue has happened having to on. 2 why do i have Xfinity 1200 Mbps and Amazon Prime drops all episodes... Channels or just one channel, this issue may be caused by an outage is determined their media. ( as can be restored plug it into the router might not be cast, welcome to the other i. Except wait for Comcast technicians to why does xfinity have to update every day restoring TV or internet service in my house hanging ~4 ft the! Pcs to tablets and printers using the remote has fixed it each time the... Customers, as they say, some * * * * * * * * * * *. Roseville CA price ranges in all three Xfinity regions: West: $ 24.99- $ 299.95/mo. * running slowly! Aim the air flow at the router 's cooling vents we continue to investigate the root cause to and. Channels or just one channel, this issue line, an outage in of. Xfinity getting disconnected often can be erratic from time to time, suffering... Can be a cause of loose cable different time ; do you phone.