plantronics encorepro hw520

Poly Lens makes it simple: no heavy IT lifting required. (verified owner) December 4, 2020, Recommend This product Excellent customer service and on time delivery, r n fox By clipping it on or near your shirt collar, the weight of the lower portion of the cord stops at the clothing clip. Poly is here to help. How to switch between using your headset and using your handset. Make a test call to ensure the unit is working properly. With an extendable and replaceable voice-tube, you will also find your callers hear your agents better, offering optimal voice clarity. The Plantronics HW520 has soft foam ear cushions, and the headband is adjustable, so you can change the size to get a good, comfortable all-day fit. Youll easily join internal Teams meetings and quickly access missed call, voicemail and calendar notifications. 3. The Plantronics HW520V corded headset uses laser-welded construction, and its metal joints are engineered to provide reliability where it matters. Get the most out of Teams with pro-level access and a dedicated Teams button on the inline control with the EncorePro 515 and EncorePro525. 4. Starting At We developed a headset hanger to affix to your monitor in an effort to keep your headset safe and out of harms way. Free shipping for many products! (verified owner) April 9, 2020. It only connects one way so you cant attach it incorrectly. STEP 2. Ask your question here. Wired for Office Phones w/ Quick Disconnect (QD), Rememberan amplfier or direct connect cable is required, Headsets 101 Ultimate Guide to Understanding Headsets, Plantronics HW520V EncorePro Headset Product Sheet, Over-the-Head (Binaural) design weighs just 72 grams, Freeing your hands for typing and writing increases productivity, Designed with quality and comfort being the focal points, Extendable and replaceable voice tube for optimal voice clarity, Quick-Disconnect cord allows you to walk away from your desk, Soft foam ear cushions provide all-day comfort, Laser welded construction for unbeatable toughness. Check out our popularHeadsets 101 Ultimate Guide to Understanding Headsets which is constantly being updated to keep you informed on using the Poly HW520V EncorePro and any other Plantronics headset in which youre interested. Regina Y To use the handset (instead of the headset), deactivate the headset button on the amplifier base and then pick up the telephone handset. Wired for Office Phones w/ Quick Disconnect (QD), Rememberan amplfier or direct connect cable is required, Headsets 101 Ultimate Guide to Understanding Headsets, Plantronics HW520V EncorePro Headset Product Sheet, Over-the-Head (Binaural) design weighs just 72 grams, Freeing your hands for typing and writing increases productivity, Designed with quality and comfort being the focal points, Extendable and replaceable voice tube for optimal voice clarity, Quick-Disconnect cord allows you to walk away from your desk, Soft foam ear cushions provide all-day comfort, Laser welded construction for unbeatable toughness. If left on your desk, the cleaning crew can easily bump it and knock it to the floor, where the cord can find its way into the vacuum. $21.21. +Precise microphone positioning. The headset works. With a binaural headset covering both ears, the Poly HW520V keeps you focused on your caller. This is a short introduction to the new Plantronics EncorePro HW520 business-grade corded headset. Use one convenient app to manage all your compatible devices. This improves call efficiency, because you dont need to ask for information to be repeated and agents wont take down incorrect information when taking orders. The HW520 also has soft ear cushions for all-day wearing comfort, metal joints that deliver durability and reliability, and a flexible mic with visual and tactile . Your email address will not be published. Customer support was exceptional! I was looking for a Quality headset to use with my over the phone position at my job, I found the Plantronics EncorePro HW520 Binaural Headset and it filled my needs Perfectly. When cleaning, always use non-alcohol chemicals or wipes. Our goal is to deliver such a great customer experience that you would only buy your office headsets from us and continuously recommend others. . NOTE: To make multiple calls, simply return to step 3 and proceed to step 6. Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The audio quality through the earpieces is fabulous, and the microphone doesnt pick up background noise in my office. 5. It may require adjusting the headband by sliding it in to make it smaller or out to make it larger so both ears are covered and comfortable. Flexible & future-proof Support hybrid working with connection to Poly's new and legacy equipment The EncorePro 500 series makes it radically easier to keep both new and legacy equipment in the mix. Poly solutions provide excellent audio quality foryou and your customer no matteryour platform of choice. I can hear person on call but they can not hear me. We have 3 Plantronics EncorePro HW520 manuals available for free PDF download: Quick Start Manual, Manual. Free shipping. Now In: Poly Plantronics EncorePro HW520 Binaural Headset. With many phones raising the standard in audio quality, the EncorePro 520V wideband audio delivers a richer, clearer conversation and reduces listening fatigue. This headset is very comfortable and surprisingly durable. STEP 5. $29.99. If you have any questions on this, or anything else, give us a call at Headsets Direct, 1-800- 914-7996, or visit us online at www.headsetsdirect.com. team, as we appreciate feedback based on customer use to create the best possible products. a headset port, youll need a headset amplifier/adapter. it's certified to work with all Cisco IP phone 69xx, 79xx, 89xx, 99xx models just to name a few. I can hear the person on call but they cannot hear me, I have HW520 headset, how do you manage noise reduction and volume. We developed a headset hanger to affix to your monitor in an effort to keep your headset safe and out of harms way. . Poly is here to help. The Poly HW520V wired headset uses laser-welded construction, and its metal joints are engineered to provide reliability where it matters. Call us and talk to a Real Person! (verified owner) February 9, 2022. APrescott, Arizona 86305, Hours: 7:30am - 4:00pm PST Shipping From Multiple Manufacturer Fulfillment Centers for Greater Inventory, Authorized Dealers (Unlike 3rd party sellers on Amazon, eBay, etc. STEP 4. Dial your phone call as normal and have a conversation. Flexible noise-canceling boom or voice tube models Wideband audio up to 6,800 Hz SoundGuard technology provides acoustic limiting for protection against sounds above 118 dBA Headset weights range from 22 grams up to 74 grams depending upon wearing style Cable length: HW510/HW520: 2.3ft. The Plantronics EncorePro HW520 has a weight of 74 g. Is the manual of the Plantronics EncorePro HW520 available in English? Details. That is why the most important thing to do before you purchase this headset is to give us a call and tell us what your application is; if you are plugging into a desk phone, PC, iPhone, Samsung, or a tablet. You also want to let the cord hang free and avoid tightly wrapping it, which over time will damage the internal wires. The HW510 headset can be worn over the right ear or left ear. 4.6 of 0 Reviews. Ready to deploy a world-class communications solution? With call center headsets, you also want a durable headset that is made to last through 24/7 use and abuse. Investing in the EncorePro Binaural 520V will provide years of hands-free communication and a most productive work environment. Had a few questions answered quickly to allow me to complete my online order. Make sure its connected securely. Plug the Quick Disconnect from your headset to the Quick Disconnect connector on the lower control cable. So far so good. Also, many users disregard using the clothing clip, when in actuality it plays an important role in making the headset appear very light weight. This is the Quick Disconnect (QD) connector. In this section, it assumes that your phone does, If you want to use your Plantronics HW510 or HW520 headset on a phone. When storing , its best to place the headset over a hook so its not just setting on your desk, and this also keeps the cord hanging freely. Locate the telephone interface cable that came with the amplifier base and make sure its plugged into the amplifier port that has an icon of a phone (not handset). The Poly EncorePro HW520 headset is one of the most popular headsets when it comes to call centers and offices where employees need to focus on callers and not be distracted by background noise. Again, make sure it clicks when you plug it in. Corded, Over-the-head headset for enhanced stability (Binaural) List Price: $128.00 You Save: (35.56%) $45.52 Our Price: $82.48. Adjusting the headband so it fits you comfortably. Picture 1 of 7. The Poly HW520V headset has laser-welded construction and is backed by a 2-year warranty to ensure you get the most out of your headset investment. To maximize the headset investment in your call center, the Poly HW520V headset needs to be at the top of your list when considering business-grade headsets. Or USB models with full USB-A and USB-C access right on the cable? If you dont find the information you need, dont hesitate to contact us and well be happy to help you. Purchased about 10-15 for some users here and none of them came back to me so I guess they work well enough. Ask your question here. You can rotate the mic boom up and down for perfect positioning. Plantronics EncorePro HW520 Headset: Binaural headset to help you hear in noisy settings. Ideal for Telephone-intensive users, including formal customer care centers, help desks, telesales, and customer service organizations. Sale process was easy and accurate. The Poly HW520 flexible microphone is noise canceling to cut down on back ground noise around you, ensuring your caller will hear you comfortably above any other background noise. Plug it into the QD at the end of the coil cord found on the amplifier base. Is your question not listed? Renowned for their superior audio quality and exceptional durability, this family combines premium design with great comfort to deliver our best-selling contact center headset. IN STOCK. Find many great new & used options and get the best deals for Plantronics Encorepro HW520 Headset at the best online prices at eBay! The Poly HW520 corded headset uses laser-welded construction, and its metal joints are engineered to provide reliability where it matters. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. APrescott, Arizona 86305, Hours: 7:30am - 4:00pm PST Your email address will not be published. . With call center headsets, you also want a durable headset that is made to last through 24/7 use and abuse. Plantronics EncorePro HW520 Binaural Headset. The Plantronics EncorePro HW520 is an over the head binaural headset created for the modern customer service center. You also want to let the cord hang free and avoid tightly wrapping it, which over time will damage the internal wires. PLANTRONICS ENCOREPRO HW510V Wired Mono Headset Over-the-head Quick Connect - $28.38. Shipping Cut Off: 12:00pm PST. What I can say is I ordered the wrong cable and the ordering team fixed it correctly before they shipped it. Would definitely recommend. Need 100+ USB Headsets? Using alcohol-based products over time will break down the cords making them very stiff and clumsy to use. It has a noise-canceling microphone, and it terminates in a quick disconnect. Plantronics EncorePro HW520D Digital Series Headset Visit the Plantronics Store 7 ratings -40% $7809 List Price: $131.00 About this item Part 203192-01Plantronics HW520D Headset Plantronics Digital Series Headset ONLY Works with the Plantronics USB Cord DA90 - purchase D90 separately This can even be done while on a headset call. Having the microphone too close or too far from your mouth can cause sound quality issues. Corded over-the-ear headset. Package Type: Standard Packaging About this item Wideband audio for clearer conversations.Connectivity Technology: Wired Not sure what headset is best for you? Plantronics EncorePro HW520 manual 17 pages. Flexible noise-canceling boom or voice tube models Wideband audio up to 6,800 Hz SoundGuard technology provides acoustic limiting for protection against sounds above 118 dBA Headset weights range from 22 grams up to 74 grams depending upon wearing style Cable length: HW510/HW520: 2.3ft. Premium design and light weight combine to deliver our best-selling contact center headset. Investing in the Encore 520 will provide years of hands-free communication and a most productive work environment. She politely explored with me the need for a cord to connect the headset to my phone. It is a small room, so we were getting background noise and problems with the caller hearing us. Make sure that the amplifier base has fresh batteries installed. The EncorePro HW520 Binaural Noise-Canceling Headset from Plantronics is a lightweight, binaural headset that covers and provides sound to both your ears. EncorePro 500 USB headsets have clearly-displayed buttons on your headset inline control to hold or answer calls and theyre recessed, so you dont risk accidentally activating them. . HW530/HW540: 2.8ft. This connection is made to last, and more damage than good will come if you try to clean it. Adjusting the microphone volume (how loud your callers hear you), Adjusting the hearing volume when no amplifier base is being used (how loud you hear your callers). As technology has advanced, you now benefit from single cable design, where the second speaker is cleverly reached using a flat ribbon cable hidden in the headband that goes over your head. When making your test call, you may hear static. The headset works. . $90.00. . (verified owner) January 24, 2020. This will include the small holes in the speaker casing and at the end of the mic boom where the microphone is located. The Poly HW520V call center headset also includes SoundGuard technology that protects users from noise spikes and meets OSHA/Noise at Work standards. 4.7 of 0 Reviews. STEP 5. Audio performance Wideband audio (up to 6,800 Hz). The newer Headphones generally have a small microphone built in which allows for calling. FREE clothing clip included for better cord management With a binaural headset covering both ears, the Poly HW520V keeps you focused on your caller. At this point, your Plantronics HW510 or HW520 wired headset is setup and ready to use. Need help? STEP 1. This is where your brand meets your customer. Both headset models allow you to position the microphone on your right or left side. Desk Phone/PC/Mobile (Additonal Cable or Amplifier Required), Robert R This setup requires the use of a lower control cable, sometimes referred to as a direct connect cable and eliminates the need for an amplifier/adapter base. The adjustments explained below will help you to better know the amplifier and how to make adjustments. Warranty: 2-Years for Unsurpassed Durability, Operating Frequency:High-Frequency Wideband, Compatibility: Poly Amplifier, Adapter Audio Processor or Direct Connect Cable, Shipping From Multiple Manufacturer Fulfillment Centers for Greater Inventory, Authorized Dealers (Unlike 3rd party sellers on Amazon, eBay, etc. Connects to PC or desk phone with Poly audio processors. Plantronics EncorePro HW520 Binaural Headset List Price: $128.00 You Save: (35.56%) $45.52 Our Price: $82.48 Quantity. This headphone set is very easy to use, very clear.I cant wait until I get more used to wearing it. With the Poly Lens App, you can customize your devices to work the way you do. Make sure its connected securely. Replace the double A batteries in the amplifier/adapter base with fresh ones. 1996-2023 Headsets Direct | All Rights Reserved. Required fields are marked *, 1454 W. Gurley St., Ste. The next-generation custom microphone also eliminates background noise interference, ensuring f This listing has ended. True stereo, or hi-fi headsets, will have separate channels to each speaker allowing different sounds to be heard while listening to music or movies. In a busy call center, the Poly EncorePro HW520V headset will help your agents hear your callers as clearly as possible. Find many great new & used options and get the best deals for Plantronics EncorePro Model HW520 Headband Stereo Headset, Black at the best online prices at eBay! I only purchased one set to make sure they were going to work. Poly solutions provide excellent audio quality foryou and your customer no matteryour platform of choice. To maximize the headset investment in your call center, the Poly HW520V headset needs to be at the top of your list when considering business-grade headsets. Plantronics EncorePro HW520 Dual-Ear Corded Headset. NEW Plantronics EncorePro Series Explained Call One, Inc. 10.4K subscribers Subscribe 17 Share 16K views 6 years ago Mariah and Danny talk about the new Plantronics EncorePro USB Series of. If you do, try the troubleshooting tips below. The more your caller and agent can focus on each other with fewer background distractions, the more accurate information will be exchanged, and a more fluid call will result. Answer a few questions to get help. The Encore 520 headset is remarkably comfortable to wear. If the coil cord isnt attached to your amplifier base, plug the end of the amplifier coil cord that has a clear plastic clip into the port on the amplifier that has an icon of a headset. You should hear a dial tone in your headset earpiece. Make a test call to ensure the unit is working properly. Plantronics EncorePro HW510 Wired Mono Headset Over-the-head with Noise Cancellation Quick-Disconnect (QD) 225472950499 When cleaning your Poly HW520 headset, always use non-alcohol chemicals or wipes. . 2023 Plantronics, Inc. All rights reserved. . I have found the headset to be very comfortable, and the sound quality to be outstanding, both on the listening side and the microphone side. See more Plantronics EncorePro HW520 Black Headband Hea. Put your headset on and plug the Quick Disconnect (QD) into the QD at the end of the amplifier coil cord. In this section, it assumes that your phone does not have one. volume. The Plantronics HW520 binaural headset is made for the business world. This is very helpful, as it makes it so when you turn your head from side to side, it wont pull the headset, the clothing clip will take up the tension. STEP 5. Orosound Tilde Pro Hybrid Bluetooth Office Headset, Yealink WH62 Dual Speaker DECT Wireless Office Headset, Discover Adapt 30 Over-The-Head DECT Wireless Headset, Shokz Opencomm Stereo Bone Conduction Bluetooth Headset. Check to see that the end of the microphone is two fingers width from the corner of your mouth. If not, try the troubleshooting ideas below to help resolve this. . Make sure that the headset button on the amplifier is turned on. You may find the answer to your question in the FAQs about the Plantronics EncorePro HW520 below. STEP 3. To view click HDI Headset Hanger. Min.Spend 199.00. The first thing you need to determine is whether your telephone has a headset port or not. December 27, 2018. When considering call center headsets, the Poly EncorePro HW520V headset should be one of your top choices. Quick Disconnect feature lets you walk away from your phone while still wearing your EncorePro 520V headset. Get the most out of your Poly devices. Product seems very good. First, by having both ears covered, the user can hear more clearly and focus better on their calls. NOTE: 1. It may require adjusting the headband by sliding it in to make it smaller or out to make it larger so both ears are covered and comfortable. Put on your headset and make sure that the microphone is two fingers width from the corner of your mouth. What's in the Box Headset . This manual comes under the category Headphones and has been rated by 2 people with an average of a 8.5. Kudos to those 2 areas. The Poly HW520V call center headset also includes SoundGuard technology that protects users from noise spikes and meets OSHA/Noise at Work standards. Adjustable clothing clip for cord management which removes weight and pulling from bottom cord. Reliable Functionality. The Poly HW520V comes with foam cushions, which can be replaced as needed. Poly (Plantronics) EncorePro HW520V headset is dual-ear for office & call center use. . Plantronics EncorePro HW520 Headset - 89434-01 Quick Disconnect (QD) 9 Ratings 14 Answered Questions. Installment. Make sure that ALL cords are attached or connected fully. I called him a couple of times with questions and he was always great to answer and guide me with all of my questions. This makes the HW520 very universal; you can use this headset on any application, you just need the right bottom cable or amplifier. Built with laser-welded construction, the HW520V is made to last and be comfortable for 8+ hour shifts. With numerous agents talking on the phone at the same time, call centers typically offer users dual-ear headsets which serve two purposes. Locate the lower control cable / direct connect cable. Can I make hands-free calls with my Headphone? Locate the headset port on your telephone. This headset is made for a business professional looking for the best possible quality in acorded headset. Need 100+ USB Headsets? +Wideband audio for superior audio quality FOR SALE! Also, many users disregard using the clothing clip, when in actuality it plays an important role in making the headset appear very light weight. Your company is to be applauded for including in your order process a quality-check by an experienced customer service representative. 5 Stars, 10 product ratings 10. We developed a headset hanger to affix to your monitor in an effort to keep your headset safe and out of harms way. Contact us or a certified partner in your area today to get started. Plantronics EncorePro HW520 Manuals. When installing the Poly EncorePro HW520, the first task is to properly fit it to your head. The cables and amplifiers are always sold separately, so you can get the right one for your application. Using alcohol-based products over time will break down the cords making them very stiff and clumsy to use. Este producto: Plantronics Auriculares Plnhw520 Encorepro HW520 US$56.99 Plantronics HW510 EncorePro Auriculares monoaurales con cancelacin de ruido sobre la cabeza US$54.35 VoiceJoy Cable de desconexin rpida para auriculares, cable adaptador en Y, funciona para auriculares Plantronics y VoiceJoy, cable divisor QD US$15.95 If using an amplifier / adapter base, locate the compatibility switch and while on a call, move it to other positions until you hear a dial tone. Completely re-imagined for the demands of the modern customer service center and office, the Poly HW520V has soft ear cushions for all-day wearing comfort, an adjustable headband and clothing clip for cord management to remove any tugging or pulling. The chance of hearing damage depends on the listening frequency and duration. Quick-Disconnect lets you unplug and walk away. Fast Delivery! You should hear a dial tone in your headset earpiece at this time. Jennifer R. In the past, Plantronics binaural headsets had cables that split under your chin, feeding a cable to each of the binaural ear pieces. When the volume exceeds 120 decibels, direct damage can even occur. Folks I spoke with were very knowledgeable and professional. Make sure that the headset button on the. Even though the headset has two speakers, the Poly EncorePro HW520 headset is engineered to provide the same sound in each speaker. Love the hands free,sounds great too, WORKS WELL IS VERY CLEAR. Enhanced sound quality I would have been very frustrated to receive the headset and not been able to use it immediately. Details about Plantronics HW520 EncorePro Headset NEW IN BOX. Plug the clear plastic clip on the end of the handset coil cord into the headset amplifier base. STEP 1. 1454 W. Gurley St., Ste. The Plantronics EncorePro 500 Series is an all-new generation of headsets for customer service centers and offices that deliver greater comfort for all-day wearing, superior noise-canceling for clearer calls, and increased reliability to help manage costs. You also want to let the cord hang free and avoid tightly wrapping it, which over time will damage the internal wires. I placed an order with Wayne yesterday to replace all of our headsets. STEP 5. What's in the Box Headset have a headset port, youll need a headset amplifier in order to connect your HW510 or HW520 wired headset to your phone. Poly DA85 & HW520 Combo $69.94ea(Regularly $153.21) Call for details! EncorePro 500 Series (33) Customer Service Headset Hear and be heard with incredible clarity Count on impressive durability and reliability Enjoy all day comfort and effortless control EncorePro 520, Over-the-head, Binaural, Noise-Canceling $128.00 (P/N: 89434-01) Currently unavailable for purchase from Poly.com EncorePro Specifications Connects to When cleaning, always use non-alcohol chemicals or wipes. Need 100+ USB Headsets? FREE clothing clip included for better cord management And with the EncorePro 510 and 520, youve got options on wearing style and sound. . These headsets work great and I found the right headset and cable easily on the website.

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