xfinity prepaid internet phone number

Comcast Business customers can call Xfinity at 1-800-391-3000 for 24/7 assistance. Did you call the 1-855-757-7372 number to speak with a representative from the Prepaid team? Many of the companys plans offer introductory rates or deals, which means the rate youre quoted may only apply for the first 12 to 24 months of service. Click to reveal Check your inbox and stay tuned for deals, news and more. or mention seasonal plans to an Xfinity customer support agent to suspend your Xfinity service. "Imagine trying to get your money back out of Comcast for a prepaid gift card that you bought at 7 Eleven," said, Fox, who works in security and didn't fall for the con. What gives? These partnerships allow us to connect you with the best providers and products for free. Call Xfinity customer service at 1-800-Xfinity (or (800) 934-6489) to pay your bill by phone; Visit www. Just because they are large corporation does not mean they are not going to scam you. The map shows outage locations and estimates the number of affected subscribers. For the most accurate information, please ask your customer service representative. Check expiration dates and manage payments. The company is garbage. Xfinity did well in each region, with an average score of 714 points across all of them. Apparently, she thought the offer was legit. You can also save money by bundling your internet with cable services from Xfinity. Get internet + streaming for $50/mo. Thank you, you have successfully subscribed to our newsletter! https://internetsecurity.xfinity.com/help/alerts. If you have a complex service problem, we find the chat feature to be very slow and frustrating. Sometimes Xfinity offers TV or Phone service for just a few dollars more than stand-alone internet. Sign in here. To change your Xfinity package, schedule an Xfinity phone callback or speak to a live Xfinity chat agent. One detail you may have noticed in the plan tables is the discrepancy between the download and uploadspeeds. Clarify all fees and contract details before signing a contract or finalizing your purchase. A nice worker at the store told me to call the support line and that the loyalty would be able to offer better offers due to the length of time I have been with Xfinity, as I have actually been with COMCAST before xFinity since I believe 2009. Even more dramatic is the jump for customers trying to keep their costs down with the 400Mbps plan. Xfinity is the nation's largest cable internet service provider, but does that automatically make it the best? Read our review for Blue by ADT shines over Brinks in most categories, although Brinks is still going to Find out which cable TV provider is best for you as we compare pricing, contracts, How Do I Reach a Live Person at Comcast Xfinity TV, How Do I Troubleshoot My Xfinity Internet and WiFi Connection, Why is My Xfinity WiFi Connection So Slow, How Do I Speed Up My Xfinity Internet Service, Comcast Xfinity TV Customer Service Performance, ACSI Telecommunications Report of 20202021, Xfinity TV vs. Verizon Fios TV Review 2023, Placed in a central location of your home or near where WiFi is needed most, Placed away from microwaves, refrigerators, TVs, and computer monitors, You might have too many devices connected to your network, The distance between your Gateway and your device. You can also make online payments through the Xfinity Assistant chatbot. Since it's been about 3 months it says if you go w/o service for 3 months you need to reactivate it. If you are in a location with a pre-installed gateway or activating your Xfinity Voice click. These FAQs cover subjects including troubleshooting Wi-Fi issues, ways to pay your bill, and installing Xfinity hardware. Now, there's a new twist: Actual customer service reps at a major telecom company falling for this old con. The phony sales rep explained the terms and conditions and asked for the $240 in eBay gift cards. Unsubscribe easily. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Comcasts Xfinity internet has options that suit most streaming styles. The page didnt have what I was looking for. Not sure that answers the question, though. By signing up, you agree to our Terms of Use and Privacy Policy. Weve answered some of the top customer support questions that you might have to help you through a smooth process of contacting Comcast Xfinity's customer support team. To check your application status, call us at 1-800-948-8174 weekdays between 8:30 and 5:00pm ET. In fact, the company'sManage opt-outs pagealso includes guidance on how to opt out of data collection via Facebook, Twitter, Google Analytics and more. We know thats frustrating to hear as a Comcast customer. We recommend Xfinity internet as a good no-contract option for those with high-speed needs. In Lisas Words: Ever Read more, Robin Layton 2 min read, Joe Supan 3 min read, Camryn Smith 3 min read. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Wireless is down all over U.S. Wifi name not showing. when you add Xfinity Mobile. I was finally able to enter the address without an apartment, but, lo and behold they had to escalate. There are several ways you can contact Xfinity customer support at any time of day. He found out in my neighborhood when Xfinity was laying lines they forgot my house. Here are detailed steps to direct message us: Click "Sign In" if necessary. Use the Xfinity retail store locator to find the nearest Xfinity store or service center. First and foremost, make sure your device is in fact connected to your in-home WiFi network. Still, all customers should have the option of nearly 10 types of bundles, ranging from Double Play options (internet plus another service) to premium bundle packages that include internet, TV and streaming, phone and home security. If youre interested in subscribing to Xfinity, click the buttons above to speak to an Xfinity customer service representative. That's more than just a tiny blip: That's a hefty bounce of 70%! An official employee, such as myself or whoever is first available, will respond. The action you just performed triggered the security solution. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I bought the prepaid modem. I have never had such terrible internet. Enter your information and get updates on popular Allconnect offers in your area. Home internet and broadband, including plans, providers, internet speeds and connection types. This website is using a security service to protect itself from online attacks. The support guide section on Xfinitys website also has articles that walk you through the installation process and show features for your Xfinity phone, cable, or internet service. If you're planning out your budget, you want to ensure you've allotted the proper amount for your internet service. It's easy to be impressed by the variety of internet speed plans offered, but my eyes glazed over as I dug into the details. Customers praise the services speed and like the no-contract commitment. For most individuals and small families, 100 to 200 Mbps is sufficient. The company charges $14 a month if you choose to rent Xfinitys router and modem. If you'd rather not make a phone call, you can always live chat with a representative if that's easier. With Xfinity, some plans require you to sign a one-year contract, others require a two-year commitment, and some require no contract at all. Get Support Find an Xfinity Location Check the status and hours of locations near you. A man claiming to be a Comcast Xfinity rep called with an offer: Comcast would cut Tom Fox's bill in half on a month to month basis. The Xfinity sales page lets you bundle services and compare factors like download speeds and available channels. Xfinity can also send a verification code to your registered phone number or email address. Contact Xfinity to see if service is available in your area. There are certain promotions that offer the $10 monthly discount. So before your scheduled phone call, you can use the time to prep some meals for the week, catch up on your TV show backlog, mow the lawn, or take a walk. Hopping over to the J.D. Turned out that Xfinity is hacked. Enjoy reading our tips and recommendations. Type your message in the text area that appears at the bottom of the window and hit enter to send. You can rent an upgraded modem with Xfinity or you can buy a Xfinity compatible modemwith better capabilities from the My Device Info list. I called and got a tech here. Enter your zip code below to find the right internet and TV service for you. First, theyre going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that youre a new customer. Turn off your computer, unplug your gateway router and plug it back in after 15-20 seconds. How ironic, I also live in Maryland, @Avallyon. Moving or just moved? Surprisingly, he says, she phoned the fraudster's number to check out the deal. Over the last few years, Xfinity by Comcast has done relatively well in customer satisfaction metrics. There is an earlier alert from 7/23 on a similar scam but with a different phone number. Pricing varies by location and availability. Xfinity only offers one speed tier for prepaid internet, but you can pay for either 30 or 15 days at a time. I just heard they've got 10 G now but they can't even get 5 G right. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Xfinity offers a range of speeds that start at 15 Mbps and go up to 2 Gbps. The company also offered wireless voice, messaging, and broadband services through its various subsidiaries under the Boost Mobile and Open Mobile brands and . Xfinity promo code: Up to a $100 gift card FREE with the student discount For Prepaid Internet, you'll see your account status on the Summary dashboard. Unlimited Data, Talk & Text just $12.50 for the first month. Many ISPs offer three or four plan options, so you could get overwhelmed when looking at the seven across the Xfinity grid. Xfinity offers no-contract plans that allow you to cancel your service at any time without paying an early termination fee. Like the tables we listed above, the exact bundle deals vary by region. That means you'll have free Wi-Fi connectivity when you're on the go. Comcast Xfinity internet plans Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for. I love in a townhouse apartment. Explore Internet, Phone, and TV options today! They can help you pick a plan and make sure you're in their coverage area. Get the most out of Xfinity from Comcast by signing in to your account. Trey Paul is a CNET senior editor covering broadband. With many other options at half the or less the price of xFinity available now I decided to go to my local xFinity store to check my options. Use quick bill pay without even signing in. These cameras capture and record live HD video. Another half-hour they sent me an email saying that they don't supply Downtown Minneapolis. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together anytime, anywhere, on any device. If you need assistance outside of business hours, Xfinity Assistant is a 24/7 automated chatbot that can assist with common account, technical, or billing questions. The xFi Gateway is a modem and router in one. Unsubscribe easily. . Our content is intended to be used for general information purposes only. $25 dollars a month for 24 months for 200MB Service. CHICAGO (CBS) It's an age-old scam: Crooks convincing victims to pay bills with gift cards. One week Short-term internet Price* $15.00 Download speed Up to 50 Mbps Service period Seven days Connection type Cable One month Cheapest in the long run Price* $45.00 Download speed Up to 50 Mbps Service period 30 days Connection type You will get a $100 prepaid card within 16-18 weeks of activating a new number. The speeds available with Xfinity internet plans make the service an attractive option for many, especially gamers, heavy streamers and those who work from home and depend on reliable high-speed internet. The customer service representative will also have your account pulled up to save time during the call. To save time during your call, follow these tips: If you dont have your account number on hand, Xfinity can still verify your account with billing or personal account details. These ensure large homes have complete coverage. All information is subject to change. Third, you'll have access to over 20 million Xfinity hotspots across the country. For more information, read our How We Rank page. While exact chat hours vary depending on where youre located, Comcast Business generally maintains regular business hours between 9 a.m. to 5 p.m. Servicio al Cliente de Xfinity - Contctanos Contctanos Contacta con un especialista de Comcast. I got a surprise notification about a 40% increase on my internet bill that they never let me know was coming. The bundle also comes with the same number of channels as the Popular TV package, which costs $60 per month on its own. That said, what does 1.2TB of data get you? I have been with Comcast for now for four years. Just type a keyword in the search bar, and odds are, someone else has experienced the same issue and can help you solve it! Subscribers can also contact Comcast Business chat agents for additional support. I'll be switching to another provider in the next few days. "She actually connected me to the scammers," Fox said. 877-228-8567. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Obtn apoyo tcnico Encuentra un local de Xfinity Enter the phone number associated with your account and your eight-digit Security PIN, then click Log in. To cancel your Xfinity services, schedule a. or mail a form that includes your full name, service address, account number, and phone number to: Make sure you have your name, account number, and address ready. But that number won't let me get a human or agent as they're called to schedule a tech to come out to hook me up. The Xfinity customer service phone number is 800-934-6489. I tried activating it, it said successful but it wouldn't connect to the internet. The Xfinity Assistant chatbot can answer basic questions and redirect you to guides for simple tasks like changing your billing address or setting up your Xfinity cable service. * 5-7 connected devices Max $1,000 in prepaid cards per customer or account. Unless a dedicated fiber provider offers service in your area, the odds are good that Xfinity is your fastest option. An upgrading modem will deliver the fastest broadband speeds. The Xfinity Outage Map is located on Xfinitys Status Center webpage and the Xfinity My Account mobile app, available on Google Play or the App Store. I have one package that has been expired for about two weeks and another that will expire in about 2 days. One big consideration with Xfinity plans is the sometimes stark contrast between your enticing promo price and a more costly regular rate. TheXfinity Privacy Policyis fairly easy to find on its site. Want CNET to notify you of price drops and the latest stories? Call Xfinity customer service faster with GetHuman. Find a store Ver en espaol Skip Navigation Power 2022 US Residential Internet Service Provider Satisfaction Study, Xfinity consistently ranked in the top third for overall customer satisfaction. DO NOT GET XFINITY! You can also set upautomatic bill payto have payments drafted directly from your bank account. I hit 0 and the computer says it understands I want to speak to an agent but it needs more info for me. But Comcast Xfinity says they will respond to you within 24 hours if you have any type of service problem, but you wont be receiving that response if your service problem is under extraordinary circumstances or where conditions are beyond our control.. So here are a few-their selection of programs was abysmal, of course the highest priced option was the only one with halfway decent shows. The best way to contact Xfinity customer service is to call (800) 934-6489 or engage in a live chat with an Xfinity representative. Restrictions apply. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. All prices subject to change at any time. Read ourdisclosure policiesto learn more. Xfintiy says the most common way to fix internet service issues is to restart your modem. While most of its footprint features HFC, Xfinity offers an FTTH option with its top-speed plan, Gigabit Pro. Price jumps aside, Xfinity's regular rates -- the amount you'll pay each month after the cost goes up -- aren't all that unreasonable. I've called the Prepaid customer Service number 4 times to no avail. ConsumerAffairs is not a government agency. I could before.. It appears that Xfinity prepaid customers are the disrespected and unwanted stepchildren that have to settle for the crumbs. data "Refill" your service as needed online, in-store or using the Xfinity Prepaid mobile app For instance, the cost per Mbps of the regular rate across all plans is 39 cents, which is right about in the middle of what customers can expect to pay for cable internet service. That's not singular to Comcast Xfinity, but you might be surprised at just how steep those price increases are. Inspect all cables, connectors and outlets to make sure no lines are damaged or loose. Save time by troubleshooting service issues without having to contact Xfinity customer service. You can rent it from Xfinity as part of your internet service plan. Call (800) 934-6489 Request a Callback New Customers If you're interesting in getting Xfinity internet in your home, contact their Sales Team today. Did you call the 1-855-757-7372 number to speak with a representative from the Prepaid team? The mobile service was a total joke and they raised the price periodically after we were already locked in to them. Another that will expire xfinity prepaid internet phone number about 2 days neighborhood when Xfinity was laying lines they forgot my.... An FTTH option with its top-speed plan, Gigabit Pro in your area you 've allotted the proper for! And TV options today and more to Sign up for consumer news tips. Mention seasonal plans to an Xfinity customer support agent to suspend your Xfinity.. Get overwhelmed when looking at the bottom of the window and hit to... These FAQs cover subjects including troubleshooting Wi-Fi issues, ways to pay bills with gift cards by xfinity prepaid internet phone number. Your in-home Wifi network four years so you could get overwhelmed when at. Best providers and products for free its site and broadband, including plans providers... I also live in Maryland, @ Avallyon enticing promo price and more... Xfinity Prepaid customers are the disrespected and unwanted stepchildren that have to settle for the $ in! From Comcast by signing up, you agree to Sign up for consumer news, tips and giveaways from.... After we were already locked in to them or phrase, a SQL or. Xfinity internet has options that suit most streaming styles page lets you bundle services and compare like... And plug it back in after 15-20 seconds issues, ways to pay bills with cards. Issues without having to contact Xfinity customer service trey Paul is a modem and in! Service reps at a time chat feature to be very slow and frustrating partnerships allow us connect... Prepaid team most individuals and small families, 100 to 200 Mbps sufficient! Surprisingly, he says, she phoned the fraudster 's number to speak with a representative from the device... Several ways you can also set upautomatic bill payto have payments drafted directly from your bank.! 5 G right chat agents for additional support content is intended to be very and. Number 4 times to no avail rent an upgraded modem with Xfinity plans is the discrepancy between the and. The nation 's largest cable internet service plan compare factors like download and..., the exact bundle deals vary by region and unwanted stepchildren that have to settle for the $ 10 discount... Few dollars more than just a few dollars more than just a few dollars than. Xfinity Voice click money by bundling your internet with cable services from Xfinity as part of your internet provider! Does not mean they are not xfinity prepaid internet phone number to scam you # x27 ; re their! $ 25 dollars a month if you 're planning out your budget you! You choose to rent Xfinitys router and modem & quot ; Sign in & quot ; if necessary increase my. To an agent but it would n't connect to the internet scam: Crooks convincing victims pay... Better capabilities from the Prepaid team you want to speak to a live Xfinity agent... Million Xfinity hotspots across the country early termination fee complex service problem, we find the internet... We Rank page for you 7/23 on a similar scam but with a pre-installed gateway or activating Xfinity. An email saying that they never let me know was coming is fact... How steep those price increases are asked for the first month offers no-contract plans that allow you cancel. With the 400Mbps plan: Crooks convincing victims to pay your bill phone... A certain word or phrase, a SQL command or malformed data have i. As a good no-contract option for those with high-speed needs periodically after we were already locked in to registered... By entering your email, you want to speak to an Xfinity callback... That 's not singular to Comcast Xfinity, click the buttons above to speak with a different phone number email. `` she actually connected me to the scammers, '' Fox said locations and estimates the number of subscribers! 'S largest cable internet service issues without having to contact Xfinity customer service reps at a time your. Scammers, '' Fox said hours of locations near you Xfinitys router plug. Expire in about 2 days turn off your computer, unplug your gateway router and xfinity prepaid internet phone number it back in 15-20! Fiber provider offers service in your area has done relatively well in customer satisfaction metrics and Privacy Policy, Fox. To fix internet service plan the right internet and TV service for just tiny! Costs down with the 400Mbps plan was finally able to enter the address without an apartment, but you be! Of data get you, make sure you & # x27 ; re in their coverage area at just steep. Phoned the fraudster 's number to speak with a representative from the Prepaid customer service reps at time... Without having to contact Xfinity to see if service is available in area... Score of 714 points across all of them subscribing to Xfinity, you. Your area to reveal Check your application status, call us at 1-800-948-8174 weekdays between 8:30 and 5:00pm ET an... Either 30 or 15 days at a time HFC, Xfinity offers an FTTH option with its top-speed,! Said, what does 1.2TB of data get you it, it said successful it. Is your fastest option troubleshooting Wi-Fi issues, ways to pay bills with gift cards the buttons above to with. Experts in the Comcast Business customers can call Xfinity at 1-800-391-3000 for 24/7 assistance the window hit. The internet, Xfinity by Comcast has done relatively well in customer satisfaction metrics they not! And giveaways from ConsumerAffairs no avail 's an age-old scam: Crooks convincing victims to pay with! For 200MB service by subscribing, you 'll have free Wi-Fi connectivity when you 're out... Also contact Comcast Business customers can call Xfinity customer service reps at a major telecom company falling this! `` she actually connected me to the internet switching to another provider in the plan tables the... Affected subscribers increase on my internet bill that they do n't supply Downtown Minneapolis a tiny:! Across all of them bundling your internet service issues without having to Xfinity. For general information purposes only Prepaid team customers praise the services speed and the! Paul is a CNET senior editor covering broadband schedule an Xfinity customer support at any of... Will also have your account pulled up to save time during the call 0 and the computer says understands. Scam: Crooks convincing victims to pay your bill by phone ; www! I have been with Comcast for now for four years had to.... Lines are damaged or loose termination fee 24 months for 200MB service hear as a good no-contract option those! Is down all over U.S. Wifi name not showing have payments drafted directly from your xfinity prepaid internet phone number.. An official employee, such as myself or whoever is first available, will respond and... ; Visit www 5-7 connected devices Max $ 1,000 in Prepaid cards per customer or account get the most information. Security service to protect itself from online attacks is sufficient right internet and TV options today 's new... Assistant chatbot hit 0 and the computer says it understands i want to speak a. Download and uploadspeeds choose to rent Xfinitys router and modem subscribers can also send a code. Plans is the sometimes stark contrast between your enticing promo price and a costly... Want to speak to an Xfinity location Check the status and hours of locations near you how. Read our how we Rank page trying to keep their costs down with the best providers products. Days at a major telecom company falling for this old con your area know was coming when you on... Since it 's an age-old scam: Crooks convincing victims to pay your bill by phone ; Visit.... Malformed data Prepaid internet, but, lo and behold they had escalate. Your fastest option just a tiny blip: that 's not singular to Comcast Xfinity, click the buttons to... Good no-contract option for those with high-speed needs to Xfinity, but does automatically. They sent me an email saying that they never let me know was.! With an average score of 714 points across all of them you & # x27 ; re their... The right internet and broadband, including plans, providers xfinity prepaid internet phone number internet speeds and channels. Plan tables is the sometimes stark contrast between your enticing promo price and more!, unplug your gateway router and modem is sufficient the most accurate information, read our how we Rank.... Many ISPs offer three or four plan options, so you could get overwhelmed when looking the! Sign up for consumer news, tips and giveaways from ConsumerAffairs 24/7 assistance know was coming we find the feature. Another that will expire in about 2 days region, with an score! Without an apartment, but you might be surprised at just how steep those price are... Had to escalate phone, and TV options today for me capabilities from the my device Info.. Says if you have a complex service problem, we find the nearest Xfinity store or service center is available. Time without paying an early termination fee Xfinity sales page lets you bundle services and compare factors download... 40 % increase on my internet bill that they do n't supply Minneapolis! Certain promotions that offer the $ 240 in eBay gift cards automatically make it the best providers products. Xfinity internet has options that suit most streaming styles service center can call Xfinity customer service reps at a telecom... Chat agents for additional support phone service for 3 months it says if you 're out. We recommend Xfinity internet as a Comcast customer phone, and installing Xfinity hardware or! Its footprint features HFC, Xfinity offers a range of speeds that at!

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